Terms of Service

1. Service Description

ChatBot Pro provides an AI-powered chatbot widget that you can embed on your website. The chatbot uses the business information you provide to answer your visitors' questions.

2. Account Terms

• You must provide a valid email address to create an account
• You are responsible for maintaining the security of your account and password
• You are responsible for the content and information you provide to your chatbot
• One person or legal entity may not maintain more than one account per plan

3. Subscription and Billing

• All plans include a 7-day free trial
• After your trial ends, you will be billed monthly based on your selected plan
• You can cancel your subscription at any time — access continues until the end of your billing period
• Refunds are not provided for partial months of service
• We reserve the right to change pricing with 30 days notice

4. Usage Limits

Each plan has a monthly chat message limit. If you exceed your limit, your chatbot will stop responding until the next billing cycle. You can upgrade your plan at any time to increase your limit.

• Starter: 500 chats/month
• Pro: 2,000 chats/month
• Business: Unlimited chats

5. Acceptable Use

You agree not to use ChatBot Pro to:

• Provide medical, legal, or financial advice without proper disclaimers
• Generate harmful, abusive, or misleading content
• Violate any applicable laws or regulations
• Impersonate other businesses or individuals
• Attempt to abuse, overload, or circumvent usage limits

6. AI Disclaimer

ChatBot Pro uses artificial intelligence to generate responses. While we strive for accuracy, AI-generated responses may occasionally contain errors. You are responsible for reviewing and ensuring the accuracy of information your chatbot provides to your customers.

7. Data and Content

You retain ownership of all content and business information you provide. We do not claim any intellectual property rights over your content. You grant us a license to use your content solely for the purpose of providing the service.

8. Limitation of Liability

ChatBot Pro is provided "as is" and "as available" without warranties of any kind, express or implied. To the fullest extent permitted by law, ChatBot Pro and its owners, operators, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of revenue, profits, or business
• Data loss or corruption
• Inaccurate, misleading, or incomplete chatbot responses
• Damage to your website, software, or systems
• Service interruptions or downtime
• Any third-party claims arising from your use of the chatbot
• Security breaches or unauthorized access

You assume all responsibility for the chatbot's deployment on your website and the information you provide to it. You are solely responsible for ensuring the accuracy and appropriateness of your chatbot's responses to your customers.

In no event shall ChatBot Pro's total liability exceed the amount you have paid for the service in the 12 months preceding the claim.

9. Indemnification

You agree to indemnify and hold harmless ChatBot Pro, its owners, operators, and affiliates from any claims, damages, losses, liabilities, costs, or expenses (including legal fees) arising from your use of the service, your violation of these terms, or any content you provide to your chatbot.

10. Termination

We reserve the right to suspend or terminate your account if you violate these terms. You may cancel your account at any time through your dashboard or by contacting support.

11. Changes to Terms

We may update these terms from time to time. We will notify you of significant changes by email. Continued use of the service after changes constitutes acceptance of the new terms.

12. Contact

If you have questions about these terms, contact us at support@chatbotpro.app.